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Faq's

FREQUENTLY ASKED QUESTIONS

Can you work according to the US timezone?

Our RD centers are located in Eastern Europe, however, many of our clients are based in the United States and Canada, so we have extensive experience in remote cooperation, and you won’t even notice the time difference between our time zones. Also, we can assign the Project Coordinator to your team, who will constantly keep you up to date about the working process and will be available during the overlapping hours of our timezones for briefing, and compiling daily status reports.

The standard working hours of our team are 9:00 am to 6:00 pm CET Monday through Friday. Occasionally, the Team might work later hours, e.g. 11:00 am to 8:00 pm CET (or even fully adjust to the client's schedule) and to be available during the overlapping hours of our timezones for calls and briefings

Do you have a maintenance period? How long?

Yes we have the maintenance period and its duration depends on the complexity of your project. Usually, it takes around 2 weeks, but should be discussed for each project based on its peculiarities.

We also have different PPS plans (post-production support packages), which can support you for different periods of times after the app launch. 

Can I talk to the developer directly?

Yes, you can hire highly skilled and experienced web developers from our web app development company. You can manage your developers directly if you want, assign tasks, and review the results. Alternatively, we are pleased to provide a free Project Manager who will serve as your single point of contact while managing multiple developers on your behalf.

According to the DDT cooperation agreement, you will be able to hold communication with the developer directly without the assistance of the Project Manager.  

How do you charge?

For a flexible scope and roadmap, we work on a time and materials basis and fixed price. 

Dexis charges a weekly blended rate that takes into account the dedicated team. We are flexible in terms of how often we send invoices: it can be weekly, biweekly or monthly. 

Why should I partner with you? 

Outstanding communication

We learnt that there is nothing more valuable to the end result than consistent, honest communication. Being in touch with our clients gives them the ability to control the process, be always aware of which condition their project is in at a given period of time, adjust, and request changes . It gives us the opportunity to be transparent, sleep well because we know we do not hide anything and focus on high-quality development. 
 

People who fully commit because it’s their passion

Working with people who love what they do is so easy , that’s why we try to attract only those who manage to prove to us that they are in love with their job to avoid unnecessary problems later on. 

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End-to-End Services

We provide expertise at every stage of software development, from early product validation and research experts to experienced designers and engineers who build, deploy, and maintain scalable tech solutions. Our cross-functional team is supported by 30 experts, including UX & UI experts, project managers, business analysts, web & mobile engineers, QA, DevOps, and data specialists. 

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